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Self Troubleshooting

Thinkware Help

Ray Smith

Last Update 5 bulan yang lalu

Cloud Issues

Connection to Remote Live View Has Failed


"Add a Network-Enabled dash cam.."


"The device cannot be located"


Account Issues

Confirmation Link has expired


Connection Issues

Connection Issues iPad/Tablet


Cannot Connect to Hotspot Device


Authentication Error


[Connection Pop-Up] Switch to Mobile Data


[Connection Pop-Up] Internet may not be available


[Android] Cannot Download the Thinkware Cloud App


"Dash Cam not responding"


SD Card Issues

"Memory Card Error"


"Format SD Card for Data Integrity"


Exporting Footage- Error Occurred


Dash Cam displaying the wrong year


Power Issues

Always-On 12V Cigarette Port


iVolt Battery Pack Issues


OBD-II Harness Issues


Not going into Parking Mode


Battery Drainage


Rebooting with a Rear Camera attached


Rebooting or Overheating


Won't Power On


Troubleshooting

Troubleshooting for Various Situations


[Mac] "DashCam Viewer can't be opened"


"Failed to Export"


Rear Camera Disconnected


System Error


Rear Cam Footage Upside Down


Red Light Camera Issues


GPS Not Connecting


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